Introduction
For a fair use of this site the Consumer must read these terms and conditions carefully. By using sephzone.com the Consumer is automatically accepting these terms and conditions.
Sephzone.com as the author, owner and administrator reserves the right to add or modify any content from the site at any time without notifying the user of the site. The user must be up to date with these terms and conditions.
Copyright
The content from sephzone.com is protected under Romanian law “Legea nr. 8/1996” regarding copyrighting. The user has restricted rights regarding the use of sephzone.com.
The user does not have the right to download or make any modifications to any of the content from the site. Copying, storing or any modifications of the site is strictly forbidden and punishable by law.
Data privacy policy
According to Romanian law no. 677/2001 and law no. 506/2004, sephzone.com will use the information provided by you exclusively for the stated purpose of the site. Thus, the data in the order form will be used only for invoicing and delivery of orders.
According to Law no. 677/2001, you benefit from the right of access, of intervention on the data, the right not to be subjected to an individual decision and the right to go to court. You also have the right to object to the processing of personal data and to request the deletion of data from our database. To exercise these rights, you can contact sephzone.com with a written request, dated and signed. sephzone.com undertakes not to make public or sell the databases containing information regarding the personal data of its clients.
According to Romanian law no. 677/2001 the Consumer has the right to ask that his personal data be deleted from sephzone.com. For this action the user must send an email to contact@sephzone.com from the same email address that the order was made from.
Sephzone.com undertakes the responsibility to not sell the user personal data and to keep it private. To learn more about our data privacy policy please visit the dedicated page.
More details can be found on the Privacy Policy page.
Complaints
If you notice that we have infringed in any way the copyright, the products received are defective or violate trademark rights, please let us know by e-mail: contact@sephzone.com. The response is, but not limited to: 3 working days.
Return policy
According to the Emergency Ordinance no. 34/2014 on Consumer rights in contracts concluded with professionals, as well as for amending and supplementing some normative acts:
Before the expiration of the withdrawal period, the Consumer has the right to withdraw from this contract, without having to justify the withdrawal decision and without incurring other costs than those provided in art.13 paragraph (3) and art.14 of OUG No. 34/2014, within 14 days starting from the day when it enters into physical possession of the product. Return costs are paid by the Consumer.
The right of return in 14 days is addressed only to customers who have purchased products online from the website www.sephzone.com
The returned product must be in the same condition in which it was delivered. Products that show physical changes are not accepted for return. The Seller will reimburse the value of the product in maximum 14 (fourteen) days from the date of informing sephzone.com by the Consumer on his decision to withdraw from the contract.
Ebooks are not eligible for return. The provision of digital content that is not delivered on a material medium, if the delivery began with the prior express consent of the Buyer and after he has confirmed that he has become aware that he will lose his right of withdrawal. These limitations apply according to OUG 34/2014 art. 16.
Last update: 07.04.2020.