Introduction

By continuing to use this website you agree to the following privacy policy: 

The confidentiality of your personal data is one of the main concerns of sephzone.com as the data controller. This document is intended to inform you about the processing of your personal data in the context of using the website Sephzone.com. 

Categories of personal data processed 

If you are a customer of the website, Sephzone.com will process your personal data, such as first and last name, telephone, e-mail address, billing address, delivery address, data on how you use the Website, for example your behavior / preferences / habits within Sephzone.com , as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through through the Website or in any other way resulting from your use of the Website. 

If you are a visitor of the website, Sephzone.com will process your personal data that you provide directly in the context of using the Website, such as the data that you provide in the contact / questions section. / complaints, to the extent that you contact us in this way. 

Personal data processing purpose 

If you are a customer of the Website, Sephzone.com processes your personal data for the development of the contractual relationship between you and Sephzone.com], respectively for taking over, validating, sending and invoicing the order placed on the Website, informing you about the status of the order, organizing the return of ordered products, etc. 

The processing of your data for this purpose is based on the contract concluded between you and Sephzone.com, defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and Sephzone.com . 

We also process your data in order to perform various analyzes, reports on the operation of the website, the creation of consumer preference profiles, mainly in order to improve the experience offered on the website. 

Data storage duration 

Sephzone.com will process your personal data as long as is necessary to achieve the processing purposes mentioned above. 

If you are a customer, we will process your data for the duration of the contractual relationship and subsequently in accordance with the legal obligations incumbent on Sephzone.com (eg in the case of supporting documents financial-accounting for which the retention period provided by law is 10 years from the date of the end of the financial year during which they were drawn up). If you want to remove  your data you can do so at any time by sending an email to contact@sephzone.com

Disclosure of personal data 

For the purposes of processing, Sephzone.com may disclose your data to partners, third parties or entities that support Sephzone.com in carrying out the activity through the website (eg courier companies, service providers), or to the central / local public authorities, in the following exemplary cases listed: 

  • for the administration of the website; 
  • for maintaining, customizing and improving the website and the services provided through it; 
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication; 
  • when the disclosure of personal data is provided by law, etc. 

Your rights

Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights: 

  • the right to withdraw consent  
  • the right to be informed about the processing of your data  
  • the right of access to data  
  • the right to rectify inaccurate or incomplete data  
  • right of erasure (“right to be forgotten”)  
  • the right to restrict processing  
  • the right to request the transmission of the data we have about you to another operator 
  • the right to object to data processing 

For any further questions regarding the processing of personal data and to exercise your rights mentioned above, please contact the e-mail address: contact@sephzone.com. 

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Last update: 07.04.2020.